Team Collaboration & Change

ADKAR Change Tracker

Rate each affected group from 1 to 5 on awareness, desire, knowledge, ability and reinforcement to find where the change is stuck.

Time: 20 to 40 min per assessment
With: Change lead with managers of the affected groups
You get: The barrier point per group and what to do about it

How to use this worksheet

List the groups or individuals affected by the change.
Rate each stage from 1 (not at all) to 5 (fully) based on evidence: surveys, conversations, observation.
Read the barrier point: the first stage rated 3 or lower. It is where to put your effort, not the later stages.
Re-assess every few weeks and watch the barrier move.

Change initiative

Assessment date

Groups

Rate each stage from 1 to 5.

Prompts

Ask yourself

What evidence supports each rating?
Which group is furthest from the barrier point?

Actions

What will you do for the biggest barrier point? Who, and by when?

Prompts and example

Example

Sales (Desire): two sessions on what changes for their commission plan (Dana, 20 Nov). Finance (Awareness): CFO briefing on why the change is needed (Chris, 18 Nov).

Barrier points

Before you finish

Ratings are based on evidence, not on assumptions.
Effort goes to the first stage below 4, not to the loudest complaint.
The assessment will be repeated.

About ADKAR

ADKAR is a goal-oriented change management model created by Jeff Hiatt and used by Prosci. It describes the five building blocks a person needs for a change to succeed: Awareness, Desire, Knowledge, Ability, Reinforcement.

The stages are sequential: training (knowledge) cannot compensate for missing desire. This is why the first weak stage is the one to address.

Groups

Actions

Barrier points

About ADKAR

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