Marketing & Finance

AIDA Marketing Funnel

Follow people from awareness to action and find the step where a campaign loses them.

How to use this worksheet
  1. Define what counts at each step for this campaign: impressions, clicks, add-to-cart, purchase.
  2. Enter the numbers for one campaign or period.
  3. Read the biggest drop-off and decide whether the problem is the message, the offer or the page that follows.
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Funnel counts

Numbers for one campaign or period.

people Reach or impressions
people Clicked or engaged
people Added to cart, started a trial, asked for a demo
people Purchased or signed up
Optional

Write down where the numbers come from and what would change them.

Prompts and example

Example

E-mail campaign in January, segment: past customers.

Funnel

Before you finish

About AIDA

AIDA is one of the oldest models in advertising, attributed to Elias St. Elmo Lewis around 1898: Attention (Awareness), Interest, Desire, Action.

Treat the numbers as diagnostics. A drop between awareness and interest points to message and targeting, between interest and desire to the offer, and between desire and action to friction in the final step.

Recommended reading

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