Sales
Negotiation Planner
Prepare a B2B negotiation: your goals and walk-away point, their interests and a list of trades so that no concession is free.
- Time: 30 to 45 min
- With: Account executives, sales managers, procurement counterparts
- You get: A negotiation plan with limits, interests and a trading list
How to use this worksheet
- Write your ideal outcome, your realistic target and your walk-away point before the meeting.
- Describe your best alternative if there is no deal (BATNA) and guess theirs.
- List what each side needs underneath the stated positions.
- Build the concession table: what you can give, what it costs you, what you ask in return. Never give without getting.
Ideal, target and walk-away on price, term and scope.
Prompts and example
Ask yourself
- Is your walk-away point a number you decided in advance, or one you will feel later?
Example
Ideal: EUR 120k for 3 years. Target: EUR 105k for 2 years. Walk-away: under EUR 95k or without the onboarding fee.
What happens if there is no deal, for you and for them?
Prompts and example
Example
Us: two other deals in the pipeline this quarter. Them: stay with the old tool, but it ends in March and they have no migration plan.
What do they need underneath the position? Budget, risk, speed, internal politics?
Prompts and example
Ask yourself
- What would make your counterpart look good internally?
Example
Procurement must show a 10% saving versus last year. The COO needs go-live before peak season. IT fears integration work.
Concessions and trades
What can you give, what does it cost you, what do you ask in return?
Prompts
Ask yourself
- Which concessions cost you little but are worth a lot to them? Offer those first.
- Do you trade or do you give in?
How will you open, and which anchor will you use?
Prompts and example
Example
Open with the value case (EUR 400k a year saved), then present the price at EUR 120k and the three-year option.
Before you finish
- You decided your walk-away point before the meeting.
- Every concession has something asked in return.
- You know what your counterpart needs to get approval inside their company.
Interests, not positions
Fisher and Ury's central idea is to negotiate interests rather than positions. A discount request is a position; the interest may be a budget limit, a need to show savings or a risk worry. Different answers solve different interests.
Prepare trades, not concessions. A concession without a return teaches the buyer to ask again. Trades that cost you little and matter to them are the most efficient.
Recommended reading
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- Getting to YesRoger Fisher, William Ury & Bruce Patton
Principled negotiation: interests over positions, options for mutual gain.
- Never Split the DifferenceChris Voss & Tahl Raz
Negotiation tactics from an FBI hostage negotiator, adapted for business.
- ObjectionsJeb Blount
A practical guide to handling the objections that stall deals.