Team Collaboration & Change
RACI Matrix
Clarify who is Responsible, Accountable, Consulted and Informed for every task, with an automatic check.
- Time: 20 to 40 min
- With: Project lead with the people named
- You get: A matrix where every task has exactly one owner
How to use this worksheet
- List tasks or deliverables in the rows and roles or people in the columns.
- Assign R (does the work), A (answers for the result, exactly one per task), C (consulted before), I (informed after). One person can be A/R when they both do the work and own the result.
- Check the validation below: each task needs exactly one A and at least one R.
- Reduce C and I where possible. Too many consulted roles slow decisions down.
Matrix
Pick R, A, C or I in each cell. Leave blank if the role is not involved.
Prompts
Ask yourself
- Is there exactly one person who can say "this is mine"?
- Who must be consulted before the decision, and who is only told afterwards?
RACI check
Before you finish
- Every task has exactly one A.
- Every task has at least one R.
- C and I are used sparingly.
R, A, C and I
Responsible does the work. Accountable owns the outcome and approves it. Consulted gives input before a decision. Informed is told after. A/R means the same person does the work and owns the result.
The most common failure is two Accountable owners or none. If everyone is accountable, nobody is.
Recommended reading
Werbung / Ad: Affiliate links. As an Amazon Associate I earn from qualifying purchases at no extra cost to you.
- Making Things HappenScott Berkun
Field-tested project management, including how to make ownership and accountability unambiguous.
- The Responsibility ProcessChristopher Avery
A deep look at how people actually take — or dodge — ownership of their work.